Speed: Dries 30% faster than industry standards (lab-tested 5 mins vs. 7 mins average).
Cost-Efficiency: 10-15% lower pricing with volume discounts.
Sustainability: 100% recyclable packaging compliant with EU/US green trade policies.
Are your products tested for safety and compliance?
Yes, all products are certified by EU REACH, CA65, PFAS, RoHS, and compliant with MSDS standards. We also provide lab test reports for material compatibility.
Products
Is the product safe for different materials (leather, suede, canvas)?
Neutral pH formula ensures no discoloration or damage to common materials. For delicate fabrics (e.g., silk), we recommend patch testing and provide a compatibility guide.
Does it contain alcohol/animal-derived ingredients/allergens?
Alcohol-free version available (propylene glycol-based).
Free from artificial fragrances, dyes, and hypoallergenic.
What’s the natural ingredient ratio?
≥65% natural ingredients (coconut oil surfactants, tea tree oil).
Does it leave residue or pass VOC standards?
Residue-free after 10-15 mins. SGS VOC-compliant for EU/US markets.
Customization
Can you customize packaging/labels? What’s the process?
We offer OEM/ODM services for:
Outer packaging, labels, bottle designs (provide your artwork).
MOQ: 500 sets standard; 1,000 sets for custom packaging.
Lead Time: 15-20 days (excludes shipping).
Can you match exact packaging designs?
Yes, we adjust dies to replicate your design mockups using color box materials.
What’s the cost difference between bag vs. box packaging?
Boxes are more economical for orders under 5,000 units. Bulk orders over 5,000 may benefit from bag packaging.
Service
How do you handle quality issues?
Free replacement/refund for quality defects. Third-party inspection supported within 30 days of delivery.
What’s the production lead time?
Standard production time is 30 days. Expedited options available for urgent orders.
Payment
Do you offer volume discounts?
Yes, tiered discounts apply. Contact us for a detailed price list.
What payment methods do you accept?
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Shipping
What’s the shipment weight/dimensions?
Premium Kit: [待补充具体数据]
Basic Kit: 37.5×33.5×44.5cm, G.W. 12kg
Cap Clean Kit: 44×34×40cm, G.W. 16.7kg
Are there air shipping restrictions?
No restrictions, but a $100 arrival certificate is required. Ingredients include surfactants, additives, and fragrances.
